Effective Date: 18 May 2025
Thank you for shopping with us! Below is our Shipping Policy, which outlines the details about our shipping methods, delivery times, and how we handle any shipping-related issues.
1. Shipping Locations
We currently ship orders domestically. At this time, we do not offer international shipping.
2. Shipping Methods and Processing Times
- All orders are processed and shipped within 7 business days.
- Please note: Orders are not processed or shipped on holidays.
- Once your order is shipped, you will receive a notification with tracking details.
3. Delivery Times
- Estimated delivery time is 7 business days from the date of shipping.
- Delivery times may vary depending on your location and external factors such as weather or unforeseen delays.
4. Shipping Costs
- Free shipping is available for orders over ₹5000.
- For orders below ₹5000, shipping fees will be calculated at checkout.
5. Order Tracking
We provide tracking information for all orders.
- Customers can view their tracking information directly through their account dashboard.
- If you have any issues with tracking your order, feel free to contact us at the email address provided below.
6. Lost, Delayed, or Damaged Items
We strive to ensure your orders are delivered safely and on time. However, in the rare event that your order is:
- Lost, delayed, or damaged, we will work to resolve the issue and ensure your satisfaction.
- Customers are encouraged to contact us directly via email at [Insert Email Address] to report any shipping problems.
7. Returns Related to Shipping Issues
We accept returns for items impacted by shipping issues, such as:
- Damaged items during transit.
- Incorrect items received due to shipping errors.
For return requests, please email us at [Insert Email Address] with your order details, and we will assist you with the return process.
8. Contact Us
If you have any questions or concerns about your shipment, please feel free to contact us at:
- Email: support@wixacorp.com
We’re happy to help and will respond to your inquiry as soon as possible.
Thank you for choosing us. We appreciate your business and look forward to serving you!